Design Thinking

3h
1

course description

This course introduces learners to design thinking as a structured, human-centered approach to problem-solving and innovation. Participants learn how to understand user needs, reframe problems, generate creative ideas, and test solutions effectively. The course emphasizes practical application through real-world scenarios, helping learners move from problem identification to validated solutions. By focusing on empathy, collaboration, and experimentation, learners develop a mindset that supports innovation across business, technology, and organizational challenges. By the end of the course, learners can apply design thinking principles to solve problems creatively and systematically.

course outcomes

Apply design thinking

Understand user needs

Define problem statements

Generate creative solutions

Prototype and test

Solve problems creatively

Curriculum

Module 1: Introduction to Design Thinking

Module 2: Empathy & User Research

Module 3: Problem Definition

Module 4: Ideation Techniques

Module 5: Prototyping & Testing

Instructor

Zeina Metwally

Partnerships & Skilling Advisor

course
lecture

Zeina drives digital transformation and skilling at scale, shaping programs that reach millions of learners and open pathways to growth. With extensive experience in program management and partnerships, she specializes in turning ambitious strategies into real-world impact. Her focus on growth mindset and change enablement empowers individuals and organizations to embrace innovation and thrive in the digital era.