Influencing Styles & Workplace Communication

3h
1

course description

This course helps learners understand different influencing styles and how to communicate effectively in professional environments. Participants explore how personality, behavior, and communication approaches impact collaboration, decision-making, and leadership. The course focuses on adapting communication styles, building credibility, handling resistance, and influencing others ethically. Through practical examples and workplace scenarios, learners gain the skills needed to communicate ideas clearly, manage relationships, and influence outcomes positively. By the end of the course, learners can navigate workplace interactions with confidence and flexibility, improving teamwork and professional effectiveness.

course outcomes

Understand influencing styles

Adapt communication approaches

Build workplace credibility

Handle resistance professionally

Influence ethical decisions

Improve collaboration skills

Curriculum

Module 1: Communication Fundamentals

Module 2: Influencing Styles Overview

Module 3: Adapting Communication

Module 4: Managing Resistance

Module 5: Ethical Influence

Instructor

Zeina Metwally

Partnerships & Skilling Advisor

course
lecture

Zeina drives digital transformation and skilling at scale, shaping programs that reach millions of learners and open pathways to growth. With extensive experience in program management and partnerships, she specializes in turning ambitious strategies into real-world impact. Her focus on growth mindset and change enablement empowers individuals and organizations to embrace innovation and thrive in the digital era.